We Know AV

Mills James is one of corporate America's best-kept secrets, providing insourced, on-site media, event and AV support services for some of Central Ohio's best hotels and conference centers.

On-Site Hospitality AV Services

Mills James serves as the in-house AV department for some of the best-known names in the hospitality industry. Leading hotels and conference centers rely on our Hospitality AV Services to provide transparent, turnkey services tailored to the unique demands of the industry – from staffing and equipment maintenance to detailed billing.  

Our hotel clients have full confidence in the audiovisual equipment their guests rent on-site at their properties – the quality of the AV service is an extension of their brand. That’s why we have the most modern equipment and intense maintenance programs. On-site technicians with the technical know-how and customer service skills to instill confidence and solve problems on the fly. On-site equipment inventories for immediate needs, backed-up by a massive warehouse packed with audio, video, lighting and projection gear of every configuration.

We become an integral part of our clients’ meeting and banquet teams. We train the sales staff at the hotel on how to sell AV services and ask their clients the right questions. And we focus on doing everything we can to keep the business in-house and on-property to improve revenue streams for AV services.